We do our best to help any of our clients and below are some of the most frequently asked questions that we deal with.
However, if the question you need an answer to is not there please just email us at firstname.lastname@example.org or fill in the question form under the FAQ’s.
What is stump grinding and why?
Stumps are mechanically ground out to approximately 300 mm below ground level to enable re-planting or construction to take place.
When should I prune my trees?
This can vary depending on the tree species and can be addressed when quoting for any works.
What happens to the trees after they are removed?
All of our waste is 100% recycled. The branches and cord wood up to approximately 8“ are chipped on site and then taken away from our yard by Biomass companies to be screened and used by the bio fuel market. The wood is processed into timber and firewood occasionally supplying any suitable larger pieces of timber to be carved into sculptures by various chainsaw carvers.
What areas do you cover?
Eden Dene Tree Services has a very large work area that we cover. If you are in any of the following counties just gives us a call.
Newcastle Upon Tyne
Do I need to be there when you do the work?
No we are completely self sufficient. All we need is the access to be clear and any gates left unlocked.
Will you need to speak to my neighbour?
If the tree is situated on the boundary then it is highly likely we will need to enter the neighbouring property garden to tidy sawdust if nothing else.
What is a Tree Preservation Order (TPO)
TPOs are made under the Town and Country Planning Act 1990 in respect of trees which are of particular amenity value. A copy of the order is served on the owner of the tree and other people affected by the trees e.g. adjoining landowners.
It is an offence to damage, cut down or prune any tree that is subject to a TPO without the written consent of the Local Authority. A written application must be made to the Local Authority detailing the exact nature of work required. The Local Authority Arboriculturist will usually visit the site to decide if the works are appropriate. Applications must propose work which is in accordance with good Arboricultural practice.
What is a Conservation area and does it effect me?
Trees in a Conservation Area over 75mm in diameter measured 1.5 metres above the ground are classed as protected trees, and it is an offence to damage, cut down or prune such trees without giving written notice of the intended works to the Local Authority The law requires owners to give six weeks written notice during which time the work cannot be carried out. If the Local authority are unable to approve the work detailed in the notice it must make a Tree Preservation Order to protect the tree.
Can you help me deal with the local council for tree surgery work?
Yes. We can act as an agent when applying to the Local Authority and assist with the planning application or give advice on the work that you want carried out.